Need to file an insurance claim? We’ll make it easy for you every step of the way. Find the claim scenario closest to your situation. Button: Learn more


Report a Claim

To report or file a claim, you'll need to contact our call centre:

Home, Auto, Motorcycle and Recreational Vehicles

You can also use our Home or Auto online forms.

Our claims scenarios offer an overview of what to expect when you report a claim, and how we will help.


Our Claims Process Demystified

A step-by-step overview of some of our top claims scenarios.

When Severe Weather Hits

Our teams work around-the-clock to assist clients through the claims process during severe weather situations. Learn more.

Download a Claim Form

As part of the claims process, you may be required to submit a form. You can find the most common forms online.

Craig Richardson joined TD in 2000, and leads Claims Operations, which handles Automobile, Residential, and Life and Health claims across Canada. Based in Toronto, Craig brings over 20 years of experience to the business and a passion for delivering exceptional customer care. Craig and his team are always interested in hearing from TD Insurance customers about their claims experiences.

Craig Richardson, Vice President, Claims Operations